Social media guidelines

Interested in following us on social media and keeping up to date with our latest news, comments and posts? Then simply like or follow us on:


This LinkedIn profile is our official group/company page and so the content is sometimes aimed at a global audience. For instance, we post information about all our R&D activities worldwide. For more information about our company, go to



We take a responsible approach to our social media communications and consider it extremely important that everything we post is based on fact. We use our official Dr. Falk Pharma social media platforms, alongside more traditional communication channels, to inform and raise awareness about the diseases and conditions for which we are committed to developing treatments. Our social media platforms are also a place to present a more personal side to our company, share our business success stories and scientific breakthroughs, and promote our corporate culture, values and vision.

The pharmaceutical industry is highly regulated; therefore we do not post any information on social media about prescription medicines, treatment options, drug authorisation bodies, national governments, competitors, prognoses, financial circumstances or ongoing legal cases.

Any content published on our company social media pages is designed to inform and educate; it does not constitute professional medical advice and should not be used for the purposes of self-diagnosis. You should always consult a doctor for a professional medical opinion.


Mentions, comments, likes and shares

We always like to hear from you and welcome any comments, mentions, likes and shares. However, because the pharmaceutical industry is so highly regulated, we are sometimes not permitted to respond or react to mentions (using @ or #), direct messages, comments, shares or likes, and in some cases we may even need to remove this content. This applies, for instance, if you:

  • ask questions of a financial, legal, regulatory, confidential or medical nature;
  • post defamatory, slanderous, offensive, abusive, discriminatory or demeaning content (including images, videos and links);
  • make derogatory remarks or threats, or condone violence or illegal activity;
  • are in breach of copyright, intellectual property rights (e.g. trade marks) or other applicable legislation;
  • are promoting products and/or services or seeking to generate more followers;
  • are offering health or medical advice;
  • post content classified as spam and/or intended to disrupt the community;
  • are in breach of the social media platform’s own guidelines (LinkedIn Professional Community Policies).

Our company languages are German and English. Unfortunately we cannot respond to comments posted in other languages.



By engaging with us on our social media platforms, you agree to abide by our social media guidelines. We reserve the right to remove any comments that are not permitted for the reasons set out above or that are disrespectful to the opinions of other users.

If you have any questions or comments that are not appropriate for discussion on our social media channels, please send us an email to zentrale[at]

We make every effort to respond promptly to your questions and comments. Comments on our posts are usually monitored on weekdays, i.e. Monday to Friday. We do, however, reserve the right to decide whether or not to respond and do not guarantee you will receive a response via social media. Our industry is strictly regulated, so there are some circumstances where we are not permitted to respond. Please rest assured that we are not ignoring you; wherever possible we will endeavour to get back to you promptly.

The social media profiles of Dr. Falk Pharma GmbH are our official group/company accounts. If you wish to discuss a local matter, please contact your local branch.


Content posted by third parties

Just because we follow or engage with certain accounts – or certain accounts follow or engage with us – this does not automatically mean that we endorse these accounts or content generated by third parties.

We like to share well-researched content and post links and references to other people’s posts and websites. However, we do not accept liability for the accuracy of any content published on third party accounts or websites or for any damage or injury that occurs as a result of this content.


Medical advice/reporting of side effects

If you require medical advice or assistance, please contact your doctor.

Remember that any comments you post on social media can be seen by anyone and everyone around the world. It is therefore vital that you protect your personal information and do not share any specific details about your health.

Social media is not the place to report any side effects you experience while using our medicines. If you experience any adverse effects which you believe are caused by one of our products, please contact your doctor, pharmacist or another medical professional immediately. Side effects can be reported to us as follows:

PhoneMonday–Friday 08:00–17:00:+49 761 1514 0
 Outside of office hours:+49 761 19240


Data privacy

By engaging with us on social media, you consent to the terms of our Data Privacy Policy.



All information, documents and figures published by Dr. Falk Pharma GmbH online or on social media have been compiled to the best of our knowledge and belief and undergone comprehensive checks. They comply with the applicable legislation and are aimed specifically at people residing in Germany. If you are accessing our content from outside Germany, the information may not be applicable in your home country. Doctors should consult the national summaries of product characteristics (SPC) for their own country and patients should talk to their doctor or pharmacist.



Data Privacy:


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